Service Status

Service availability and current incident updates

Checking Service Status

Waiting for a successful monitoring check.

Active incident · Investigating

Email, cPanel, and webmail outage

cPanel and webmail are returning HTTP 503 while our upstream provider addresses a PHP security issue. Hosted websites remain online according to the current incident report. The provider is working on restoration. Email services are also unavailable, as confirmed by the operator.

Operator-confirmed report. This notice remains active until recovery is confirmed.

Website Access

Not verified

Public Ngaatec website availability; not a check of every hosted website.

cPanel Control Panel

Outage

Access to the hosting control panel.

Webmail

Outage

Access to the webmail interface; email delivery is not monitored here.

Email Delivery

Outage

Email service availability reported by the operator; not inferred from the webmail login page.

Client Portal

Not verified

Account management and billing portal access.

Endpoint checks refresh every 60 seconds. Refresh times are shown in Central Africa Time.

Checks measure public HTTP endpoints, not historical uptime, all customer websites, DNS health, or email delivery. An unavailable check is never reported as operational.